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  • Contact: 301-703-3707
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Answering your frequently asked questions.

Here, we answer some of the most common questions we receive at Adventure Zone.

Can’t find the answer to your inquiry? Call 301-703-3707 for assistance.

What is the best way to book my birthday party?

Booking a birthday party at Adventure Zone can be accomplished in 1 of 3 easy ways:

  1. Click on a Party Package option and book your party through our online reservation system;
  2. Call our friendly and helpful staff at 301-703-3707 to book your reservation over the phone; or
  3. Stop by our location at 18620 Woodfield Rd, Gaithersburg, MD during regular hours to speak with our staff in person.

As a word of warning, our birthday party packages are popular and our private party rooms are in demand, especially on the weekends. We recommend contacting us to schedule your child’s special day at least two weeks in advance.

Do I need to bring food to my birthday party?

No. There’s no need to worry about bringing food to your child’s birthday party. Adventure Zone can handle it all! Our fresh, hot pizzas are made on site, along with a variety of other Extra menu items to satisfy all tastes.

Outside food and beverages are not permitted but guests can bring their own birthday cake. We provide all the plates, cups, utensils and napkins. Guests may bring goodie bags as gifts for party guests.

Do I need to bring my own decorations?

No, although guests may bring their own decorations to customize their child’s birthday party experience. Your personal party host can assist you in handling any special requests for the guest of honor.

However, Adventure Zone’s private party rooms are colorfully decorated in bright and bold colors to provide a festive atmosphere even without additional birthday party decor and party favors. Please, no silly string, confetti or piñatas.

What time should I show up at the venue?

All guests should arrive 10 minutes before the scheduled start time so that everyone in your group can check in, and to ensure that guests taking part in the attractions are ready to get the party started.

Participating guests are required to wear a pair of Adventure jump socks, and have an official Adventure Zone waiver signed by a parent or legal guardian. This can be done online or in person during party drop-off.

Can I change the date?
Birthday parties are non-refundable but may be transferred to another date with advanced notification. To change your party dates, call us at 301-703-3707.
What is the cancellation policy?

Birthday party packages are non-refundable and require a deposit of 50 percent of the total party package price to reserve your private party room and jump time. The remaining balance will be charged on the day of your party. However, guests may change the party date with advanced notice.

Where can I find the party menu form?

Simply click on a birthday party package and you will find a full list of package details and a food and beverage menu. Our Party Packages provide a variety of options based on the number of guests, jump time, food and beverage options, and the day of the week.

Famous for our popular pizza parties, Adventure Zone also serves nachos, chicken strips, drinks – all freshly prepared on-site. Our party menu form can be found HERE, otherwise, call us today at 301-703-3707 and we’ll help you order.

When will I get charged for my birthday party?

Adventure Zone party packages require a 50%, non-refundable deposit at the time you book your party in order to reserve jump time and space in a private party room. The remaining balance will be charged on the day of your party.

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